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Some games and online features may not work correctly when connected via the wireless network. If you find a game/feature that doesn't work correctly please try connecting your Xbox to the wired network.

Quick links


Step 1: Get the MAC/Physical address of the device


Your MAC address is a unique hardware identification number that identifies your device on the Hofstra network. You'll need your MAC address to complete the next step so be sure to write it down.

  1. If it isn't already, turn the console on.

  2. On the Xbox controller, press the Xbox button.

  3. From the Profile & System menu, select Settings.


  4. From the General section, select Network settings.


  5. Select Advanced Settings.


  6. Make a note of the Wireless MAC address.

Step 2: Register your device


IMPORTANT!

To complete this step you need to use a computer or mobile phone connected to Hofstra's eduroam wireless network.

  1. From a computer or mobile device connected to Hofstra's eduroam wireless network, go to http://mydevices.hofstra.edu.

  2. Enter your Hofstra Portal username and password, then click Sign On.
    My devices login page

  3. Click the Add button.
    My devices add a device button

  4. Fill out the required information and click Submit.
    What to do if you get a Device ID Already Exists error after clicking Submit.

    My devices add a device page

    Device name: A descriptive name for your device
    Device ID: The MAC/Physical address of your device you obtained in Step 1.
    Description: A description of the device (i.e. color, edition, location). This is optional.

After registering your device please turn it completely off, wait 30 seconds and turn it back on before proceeding to the next step.

Step 3: Connect your device to the Hofstra Guest wireless network


This device needs to be connected to the Hofstra Guest wireless network. It won't connect to eduroam.

  1. If it isn't already, turn the console on.

  2. On the Xbox controller, press the Xbox button.

  3. From the Profile & System menu, select Settings.


  4. From the General section, select Network settings.


  5. Select Set up wireless network.


  6. Select Hofstra Guest from the list of wireless networks shown.


  7. After a few moments, you'll get an It's all good message letting you know you're connected. Select Continue.


  8. You can confirm you are connected to Hofstra Guest by looking under the Current network Status section of the Network screen.
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