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Why don’t I see my course in Blackboard?

The two most common reasons are:

  1. You registered for your course less than 24 hours ago - It takes 24 hours for a course your register for to appear in Blackboard. If after 24 hours you don’t see your course it has most likely not been enabled by your professor.
  2. Your course has not been enabled by the professor - The classes you are able to see in Blackboard are controlled by your professors. Some professors enable their courses before the beginning of the semester and some don't so you don't see them. Others just don't use Blackboard so you will never see them listed in Blackboard. For any classes you don't currently see on Blackboard, please speak to your professor and ask them if they both plan on using the service and have enabled their course.

Full list of reasons Reasons why you may not be able to see your course in Blackboard.

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There are several ways to view your final grades. Occasionally a bug may result in you not being able to see your grades through a specific method so be sure to try all of the different ways. If you try all of the different ways and you still don't see your grade your professor has most likely not posted it. Contact your professor first and double-check they actually posted the grade. If they have, please contact the Student Tech Support Center for additional assistance.

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Instructions for connecting devices to eduroam.

How do I connect a video game console or

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miscellaneous entertainment device to the Hofstra’s wireless network?

These devices need to be connected to the Hofstra Guest network. To connect to that network you must first register your device using a computer connected to eduroam.
Instructions for registering video game consoles and entertainment devices.

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This error happens if you connect a device to the network before you register it. Please disconnect the device and email StudentEmployement@Hofstra.edu with the MAC/Physical address so that we can resolve the issue for you. Once resolved we will reply and ask you to register the device again. Register it and, after it is registered, you can connect it to the network.

How do I request an Ethernet port in my residence hall room to be activated?

Ethernet Port Activation Page.

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Personal wireless routers are not allowed in the residence halls as they can interfere with Hofstra University provided wireless service. Students found using personal wireless routers will have their Ethernet ports deactivated and may face disciplinary actions for violating Hofstra's Acceptable Use Guidelines.

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How do I get a refund for any unused PridePrint credits?

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PridePrint credits are non-refundable. Any unused credits are forfeited when your account converts to an Alumni account. Your Hofstra account will convert to an Alumni account approximately 90 days after the official end date of your last course. You will receive an email about 2 weeks before the account converts to let you know the conversion is about to happen.

Can I still use the wifi on campus?

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If you have a Hofstra Alumni Card you will be able to enter either lab. However, you will need a special alumni login starting  approximately starting approximately 90 days after the official end date of your last course. Show your Alumni card to any staff member to receive this login. Note that Alumni can use the computers but won't be able to print anywhere on campus. 

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Access to this service is only available on campus for alumni. You can access the service from the computers in Hammer and Calkins labs as well as the library computers. You will not be able to use this service off-campus.

Can I still use the wifi on campus?

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To get your Hofstra username you can use the password reset page at www.hofstra.edu/password. Use the token method to start a password reset. The token email will have your Hofstra username in it. Don’t worry, you don’t have to change your password if you don’t want to. Alternatively, you can call the Student Tech Support Center at 516-463-7777 during our normal business hours and we can look it up for you. For security reasons, usernames are not typically provided via email.

How do I get my Hofstra ID number?

Your Hofstra ID number is printed on your Hofstra ID card, and may also be found on official letters you have 've received from Hofstra. If you can’t find your Hofstra ID number, please give the Student Tech Support Center a call at 516-463-7777. After verifying your identity we would be happy to provide you your ID number. For security reasons, ID numbers are not typically provided via email.

How do I reset my password or request additional password reset tokens?

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